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When you open an account with ok950 and use our platform — whether through bKash, Upay, or Bank Transfer — you enter into a binding agreement with us. These terms set out your rights, our obligations, and the rules that keep every session fair and accountable. Access and eligibility depend on your local law and the eligible regions we serve.
These terms govern every interaction you have with ok950 — from the moment you register through every session, transaction, and support request. By continuing to use the platform, you confirm that you have read and accepted these conditions in full. We may update these terms when our services change or when applicable rules require it. When that happens, we will notify you through your registered account. Continued use after a notified update means you accept the revised terms. If you disagree with any change, you should stop using the platform and contact our support team to close your account. These terms are written in English and that version controls in any dispute. Where local law in Bangladesh requires a specific interpretation, we will apply it to the extent required. Your use of payment methods such as bKash, Upay, and Bank Transfer is also subject to the terms of those respective payment providers. We are not responsible for conditions imposed by third-party payment rails, but we will work with you through our support channel if a transaction issue arises. Eligibility to use ok950 depends on your local law and the regions we currently serve. It is your responsibility to confirm that accessing this platform is permitted where you are located.
Transactions made through bKash are processed under both these terms and bKash's own service conditions. Raise any payment query through our support channel first.
Upay deposits and withdrawals follow the same account-level rules. Your wallet balance and transaction history are visible inside your signed-in account area.
Bank Transfer requests are logged against your account and subject to verification steps shown in the transfer section of your account. Check that section for current instructions.
Not every aspect of your experience falls under this single policy document. Understanding the scope helps you know where to look when a question comes up — whether it concerns your account, a payment, the games you play, or a service provided by a third party we work with.
These terms fully govern how you register, log in, manage your profile, and close your account. Any restriction or suspension of access is handled under this policy.
Deposits and withdrawals made through bKash, Upay, or Bank Transfer are covered here. Processing conditions set by those payment providers sit outside our direct control.
Game content supplied and is available in our lobby. The terms of those studios govern their software; our terms govern your access to it.
Links or integrations pointing away from ok950 — including external payment portals — operate under their own terms. We are not liable for conditions on those external services.
You have concrete options available to you at any point during your time with ok950. If you want to review the transactions recorded against your account, open the transaction history section after signing in — every deposit and withdrawal is listed there with its date and status. If any detail on your account profile is incorrect, you can update it directly from the account settings page; for changes that require verification, the page will show you the steps to follow. If you have a question about how a specific term applies to your situation, you can raise it through our support channel before taking any action. We will respond through the same channel. If you want to request a formal review of a decision we have made about your account, submit that request in writing through support and we will acknowledge it. Closing your account is also your right — contact support and we will process the closure once any pending transactions are settled.
Your full transaction history is available in the signed-in account area. Filter by date or payment method to find a specific entry.
Update your information from the settings page. Steps requiring identity verification are shown inline on that page.
Send your policy question through our support channel. We will respond to the same thread so the conversation stays in one place.
If you disagree with an account decision, submit a written request through support. We will acknowledge it and outline the next step.
If something in these terms is unclear or you need to act on a right described here, use the contact routes published on this site. We do not publish response time commitments, but every query submitted through a listed channel is logged and followed up.
Open the chat widget from any page while signed in to ask a policy question or flag an account issue in real time.
Send a written query to the support address listed in your account area. Use this route for formal requests or when you need a written record of the exchange.
The help section inside your signed-in account covers common policy questions and links directly to the relevant terms sections.
We take the handling of your information seriously. Here is how we approach the key areas that affect your trust in this platform.
We collect only the information needed to operate your account and process transactions. Your data is not sold to third parties. The types of data we hold are described in our privacy policy, accessible from your account area.
We use cookies to keep your session active and to understand how the platform is used. You can review and adjust cookie preferences through the settings link in the site footer.
Your account is protected by the credentials you set at registration. If you suspect unauthorised access, change your password immediately from account settings and contact support through the chat or email route.
When these terms change, we notify you through your registered account before the update takes effect. To request a copy of your data or ask about retention, contact us through the support channel listed on this site.
These are the questions we hear most often about how our terms work in practice.
Access and eligibility depend on your local law and the regions ok950 currently serves. It is your responsibility to confirm that using this platform is permitted in your location before registering or making any transaction.
We will notify you through your registered account before any update takes effect. The notification will describe what changed. Continuing to use the platform after that point means you accept the updated terms.
Yes. Deposits and withdrawals through bKash, Upay, and Bank Transfer are covered by these terms. Those payment providers also apply their own service conditions, which sit alongside ours and are not overridden by this policy.
Sign in and go to account settings. Most profile fields are editable directly. Where a change requires identity verification, the page will show you the exact steps to follow before the update is saved.
Submit a written review request through our support channel — live chat or email, both listed on this site. We will acknowledge your request and outline the next step. We do not publish fixed resolution timelines.
Contact support through the chat or email route and request account closure. We will process it once any pending transactions on your account are settled. You will receive confirmation through the same support channel.